Thomas McCaffery's Discussions

"Glubble Bar" is missing on my children's accounts

Alexander, Uninstalling the old version of glubble add-on and re-installing was what was required. Some discussion with the children found that they discovered the FireFox "Safe Mode" in the All Pro…

Replied Nov 10

"Glubble Bar" is missing on my children's accounts

Alexander, I cannot switch to "Kid" mode from the family wall even when I "switch" to the kids. All that shows up is the family wall with one of the kids instead of one of the adults. The "view" men…

Replied Nov 10

"Glubble Bar" is missing on my children's accounts

Alexander, Yes, we have tried to re-start FireFox several times with no change. When I am using one of the children's accounts, I can access the family page by signing in on the Glubble web page. I…

Replied Nov 9

"Glubble Bar" is missing on my children's accounts

Alexander, I am using FireFox 3.5.4. on Windows XP Pro. We were not installing/upgrading, I just noticed that glubble was no longer working on the children's accounts and could not re-load glubble.…

Replied Nov 8

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Alexander replied to Thomas McCaffery's discussion '"Glubble Bar" is missing on my children's accounts'

That was quite clever of them ;-) I'm glad you figured out what happened. Our goal is to make kids feel that their Internet is more fun than the Internet that their parents are using. If you have any tips to make the experience more interesting to…

November 10

Thomas McCaffery replied to Thomas McCaffery's discussion '"Glubble Bar" is missing on my children's accounts'

November 10

Thomas McCaffery replied to Thomas McCaffery's discussion '"Glubble Bar" is missing on my children's accounts'

November 10

Alexander replied to Thomas McCaffery's discussion '"Glubble Bar" is missing on my children's accounts'

Thomas, if you can see the family page (see screenshot), and you can also switch to kids mode (see another screenshot), then I have to assume that the Glubble software is functioning. Otherwise you could never go to Kids mode. In that case, cou…

November 9

Thomas McCaffery replied to Thomas McCaffery's discussion '"Glubble Bar" is missing on my children's accounts'

November 9

Alexander replied to Thomas McCaffery's discussion '"Glubble Bar" is missing on my children's accounts'

Tom, did you try to restart Firefox? I still cant figure out from your description what exactly is happening. Do you have a Glubble toolbar in adult mode? Can you access the family page? If you then click on the kids page icon, or switch to a kids…

November 9

Thomas McCaffery replied to Thomas McCaffery's discussion '"Glubble Bar" is missing on my children's accounts'

Alexander, I am using FireFox 3.5.4. We were not installing/upgrading, I just noticed that glubble was no longer working on the children's accounts and could not re-load glubble. I suspect that I will need to uninstall and re-install glubble. Inter…

November 8

Alexander replied to Thomas McCaffery's discussion '"Glubble Bar" is missing on my children's accounts'

Hi Thomas, sorry tho hear you are having problems with the installation. We will look into this immediately, but in the meantime, can you tell me what operating system you are using and what version of Firefox? Did you do anything specific when Gl…

November 6

Thomas McCaffery added a discussion

"Glubble Bar" is missing on my children's accounts

Somehow Glubble has become "uninstalled" on my each of the accounts that my children use. When they start FireFox it starts on an unlocked google search page with unlimited access. When I manually "log on" to Glubble on each child's account, the "Gl…

November 5

Thomas McCaffery is now a member of Glubble Parents

Welcome Them!

November 5